I have for a long time had a dream of going to Spain with my mates and 'chillin'. Some are now retired others still work. Getting them all together (because they work in the same department) so  a mass exodus wouldn't be allowed. their work commitments also means getting a date when they were available means it didn't look likely. However we had a get together (which in itself took a bit of organising ) and agreed we would 'do this thing'. To simplify everything  I said I would fit in with their commitments and once they had booked I looked for flights to get me there and back at the right time. I ended up with Flybe. Not as cheap as some but cheapish and the right dates . Now I find they may not still be operating , or maybe not operating from Southampton . No info on their website and still taking bookings . They seem to have already sold the operations to Virgin/Stobart. so I thought I may be OK as the wrangle is with the name but  just caught a bit on the news that Flybe is pulling out of Southampton. that was on the regional news but cant find anymore on it .I understand companies go on trading even when they knoiw they might cease trading because of the catch 22 scenario but it leaves punters like me in no mans land !

My mate called my bike Kermit , not sure why

We have been staying in spain for longer periods . Because previously our visits had been short term and to be frank becuase I was broke we did little to the house . Last time I came I painted the house inside and out using rollers tied to broom handle to reach high up places and this time we changed some furnishings I also painted the old furniture to modernise it

Long ,long ago when we first got the house in Spain any large items of rubbish left by the bins was collected by the refuse people. A few years ago I was told we were not to 'dump' rubbish by the rubbish bins but had to phone the rubbish collectors who would come and collect the rubbish which I did with a mattress we had to dispose of. Recently we replaced the old sofas we had in the house. These had been given to us free some 12 years ago and had done stirling service but were now reaching their end date . I phoned the refuse collection people who would not talk to me in English . A feature I have noticed since Brexit . I went to the adminstration de fincas . It was closed as it was on the next 2 occassions . Finally when I did find it open they told me they were not the administrators for my area . Turns out they had been but had been replaced . Kindly the man there phoned the refuse people for me. "you must leave the sofas by the bin he said . I explained I couldnt I couldnt as it is 500 yards uphill to the bin and oftenthere was no space becuase people parked next to them leaving no space . After a long converaation he said you can leave it outside your house wednesday night . This I did and there it stayed. People kept wandering by staring at them then at the house .

in the street where they got much attention

I then went to the new administration de fincas who happen to be 3 miles away , a journey made more difficult by a neighbour telling us they were by the Grand Alicant centre . When we did find them they were at the other end of the street but this street happens to be 2 miles long. Having wandered for ages we asked a local who turned out to be a Brit and who took the time and trouble to drive us there. Once again we explained the situation , and that on the only occasion they answered the phone they couldn't talk to me because I had no spanish. The lady in the admin phoned them and after another long conversation told me to leave them outside the house she explained the women she spoke to said she told the refuse men but they didnt do it , she doubted they would do it this time either , she was right . So I broke the old sofas up and put them in the rubbish piecemeal

I am at that time of year when contracts with insurers and utility companies become due . Now however at the end of the conversation the call handler adds "Before you go Martin I note you are over 60 ? I have to admit I am , way over . In view of your age would you like me to add you to our priority register for people at risk ? The SSE even asked if I had any medical equipment that would be affected by a power cut . Why not I say , there's not many benefits to getting old so I accept. So when you phone up and cant get service remember its because I am at the head of the queue !!

Today I am soixante neuf - I have waited 68 years to do that joke.

Normally only Facebook and the spanish solicitors remember my birthday . It seems even they have forgot

More and more every company I deal with wants me to have an account , a login , and a password . I have so many I cant keep up . sometimes I don't even remember I have an account and get a notice saying you already have an account. Theres no way I will remember my email account password or login details.

Microsoft are the very worse they block you for the slightest pause . I once tried to change my phone number . I couldn't remember my password so went through the reset procedure only to find they sent the next bit of the process to my old phone whose number I was trying to update in the site I had forgotten the password for .

Also these websites are very poorly designed , they are made by people wanting to prove how clever they are and not by people trying to make a usable platform. I think also the sales pressure is there so that you may go to book a flight , give a meter reading or take out insurance and you are endlessly fighting off pop ups and mandatory areas (which are often just data gathering and not relevant) Many time the system insists my password is wrong , even when I have been logged in , have logged out and am now trying to log back in.

 I used to work in IT, as a user not a techy and I know the first thing techies say is user error , its not its system error , programme error , interface error . The sadness is that the people who build these sites are really clever and if they built them for Joe average or even Joe below average we would all benefit .  I worry about the future because more and more you can only do things via your computer , and if you get stuck and want help , there is none its automated , and as you get older it is harder to remember or to be honest to care so much , often unless I really have to do it I give up if its too convoluted and the company loses a sale and I feel less stress, even the railways seem to be people less and I am doing all the work to get a plane ticket and boarding pass , I will be loading my luggage shortly.

It is incredibly hard to find a phone number for a company , contact us which is often at the bottom of the page under a huge list of who built the website and reasons you cant sue them , then takes you to a FAQs page and even when you plough through this and fill in the mail bit it defaults back saying are you sure you haven't missed the answer in our FAQ pages. I battle through this and phone the company , even this is unnecessarily complex , first is 5 minutes of warnings about what will happen when you phone them , being recorded is the least of it , then you get to the top menu .. If you are phoning for this press this , if you are phoning ..etc..etc.and there are often 2 or 3 layers of these menus  Finally when you get through that you have to give them more info so they can ensure you get to the right operator ? WHY, after 3 levels of menu do you have to give more information ? I know they say its so when you get to an operator its quicker but everytime I do it the operator asks me the same questions disguised as security and  even though you  have spent 15 minutes filling it in to get to the right person.
Also they ask what was the last debit on your account? whats you credit limit ? and about isnt a satisfactory answer it has to be exact becuase its not a person verifying the answer its the system

 Now at the end of my conversations they say I see you are over 60 ? Yes ? well would you like to put you on as a priority customer so if there is an outage , a failure , the world stops turning we will see to you first . Yes I say . I don't want to miss the few benefits of old age . Also can I ask do you have any special needs ? I am not sure of the correct answer and a fascise one would probably get me in trouble with the PC brigade so I say no . The electricity company asked if I had any medical equipment that would be affected by an outage , are well somebody cares.